Jun 12 2025

Today, we’re announcing the general availability of Lumigo Copilot, the most intelligent AI-powered observability assistant on the market, built for the complexities of modern microservices.
Copilot emerged from a simple realization: Distributed systems produce too much fragmented data across too many layers, making troubleshooting slow, reactive, and deeply manual. Copilot changes that.
After nearly a year in beta and real-world use across hundreds of engineering teams, Copilot is officially ready. And it’s doing more than just surfacing data—it’s solving problems.
Built to Diagnose What Others Can’t
Unlike every other observability AI tool, Lumigo Copilot has access to the full request and response payloads of every microservice, including database queries, queue messages, and external calls. It doesn’t just collect telemetry; it understands it. By correlating traces, logs, metrics, and payloads, Copilot delivers the most context-rich, precise insights in observability. That depth powers:
- Intelligent AI Alerts: Receive clear, actionable alerts in Slack or Microsoft Teams that cut through the noise, providing concise summaries with critical context to help developers prioritize and understand the impact of each issue.
- Automated Root Cause Analysis: Leverage comprehensive observability data—including full traces, correlated logs, metrics, and payload data—to effortlessly pinpoint the exact source of issues in seconds.
- Autonomously Find and Fix Code Issues: Analyze both production data and your codebase to detect issues, identify their exact location in your code, and suggest instant, guided code fixes.
This isn’t just analysis—it’s action. Copilot turns observability into an execution engine.
AI That Works Where You Do
With native integrations into Slack and Microsoft Teams, Copilot now brings observability directly into your daily workflow. Developers can ask Copilot questions in natural language—”What caused this 500 error?” or “Why did latency spike on the checkout service?”—and receive full-stack diagnostic insights.
No jumping between dashboards. No hunting across tools. Just answers.
These integrations are more than a convenience. They reduce mean time to resolution (MTTR) dramatically by eliminating the friction between alert and action. Developers don’t stop working—they keep debugging, collaborating, and shipping, all in one place.
And Lumigo customers are feeling the benefits, as Dalma CTO Harry Belinga recently explained. “Copilot doesn’t just show you errors; it tells you a story about what’s happening in your system,” said Belinga. “The AI observability tool automatically analyzes logs, traces, and recent code changes, pinpointing exactly where and why the issue occurred. It even suggests potential fixes. It’s transformed our DevOps processes and allows us to triage, assign, and resolve issues in Slack immediately.”
The Engine Behind the Intelligence
What powers Copilot’s speed and accuracy?
- Contextual Payload Capture: Lumigo is the only platform that automatically captures request/response payloads without code changes, enabling deep understanding of app behavior. This gives Copilot a wealth of information, making it immensely efficient at identifying and solving issues.
- A Superior Trace Architecture: Every log and metric is enriched with trace data, providing a unified, time-ordered view across services.
- Purpose-Built AI Models: Copilot’s intelligence is trained specifically on microservice failure patterns, noisy environments, and real-time debugging use cases.
Copilot doesn’t just index what happened—it knows what matters.
Deployment in Minutes
Lumigo and Copilot can be deployed in under five minutes with no code changes. It supports AWS, Kubernetes, OpenTelemetry, and more out of the box. Whether you’re running 10 microservices or 10,000, setup is fast and effortless.
What’s Next
And there’s more on the way. Lumigo continues to evolve Copilot’s intelligence, with upcoming capabilities including specialized observability for LLMs, which provides visibility into performance, latency, accuracy, and resource utilization specific to AI-driven applications. Additionally, deeper codebase integration will complete the remediation loop, enabling Copilot not just to diagnose and recommend fixes but also to apply code fixes directly within your development workflows.
Available Now
Lumigo Copilot is available now for all Lumigo customers. Start using the only observability platform built from the ground up for intelligent, AI-driven operations. Start for free or schedule a demo to experience the future of observability.