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CompanyHelp us build the future of Serverless computing
Make an impact
Play a major role in building something meaningful as part of the core team, and help shape the company’s future.
Learn from each other grow together
We are a small and strong team experienced in delivering products to the market. We solve hard problems and keep learning from each other.
Love what you do be part of the revolution
We are part of a passionate community of developers contributing to the serverless revolution. We are constantly researching, evolving and challenging existing paradigms.
Openings
We’re looking for people we enjoy working with … and we have the best game nights in town!Sales
Technical Account Manager
Description
The Technical Account Management (TAM) team works with customers to achieve their desired business outcomes, enables them on their existing use cases, and works with them to expand into additional use cases, while ensuring ever-improving customer return-on-investment.
Additionally, The TAM team serves as liaisons between the customer and Lumigo, streamlining collaboration with Product Management, Engineering, Sales, and others.
Responsibilities
- Manage assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
- Provide immediate onboarding activities such as installation and training
- Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
- Establish regular touchpoints with assigned customers per the established SLAs, to review progress against business and technical objectives
- Measure and monitor customers’ achievement of critical and key performance indicators, reporting both internally to Lumigo account stakeholders and externally to Customer Champions and Executives
- Provide insights with respect to the availability and applicability of new features in Lumigo as relevant
- Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our solution and services
- Assist in workshops to help customers leverage the full value of Lumigo solutions
- Translate customer product usage data into actionable advice for customers
- Achieve and maintain deep knowledge of the Lumigo platform
Requirements
- Ability to translate business requirements into business value while working with sales and marketing to promote value-driven solutions
- Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
- Advanced knowledge of software development lifecycle and development process
- Exceptional verbal, written, organizational, presentation, and communications skills
- Detailed oriented and analytical
- Strong team player but self-starter
- Project management experience & skills
- Strong technical, analytic, and problem-solving skills
Solution Engineer
Description
Serverless technology is taking the software development world by storm, and Lumigo is at the forefront of this revolution!
Lumigo is an innovative monitoring platform for developers and DevOps teams in the modern cloud era.
We are looking for our 2nd SE, a rock star who can perform at an exceptional level running technical demos, PoCs, and helping close deals with global enterprise customers.
The ideal candidate understands how to work in a product lead, fast-growing, adapting environment.
This is an exciting opportunity to bring an established product to an emerging multi-billion dollar market!
Responsibilities
- Support sales executives with solution selling to technology-oriented personas
- Successfully match customer pain/requirements to proposed solutions
- Manage all aspects of small and large PoCs to support deal closing
- Engaging with prospective Dev & DevOps customers while understanding their day-to-day roles, responsibilities, activities, environment, tools, etc
- Partner with sales executives to plan, prepare and execute on strategic deals
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
- Effectively communicate customer needs to the Product & R&D teams for future product enhancements
- Collect and document competitive intelligence
Requirements
- 5+ years as a B2B/B2D technical customer-facing sales or services roles (Sales Engineer, Pre-sale, Post-Sale Engineer, TAM, Solution Architect, DevOps, R&D)
- Good understanding of the software development life cycle and CI/CD pipeline
- A broad background in AWS Cloud infrastructure
- Ability to creatively explain and present complex concepts in an easy to understand the manner
- Ability to work for a dynamic, technical organization with a rapidly expanding customer base
- Domain knowledge and experience in any of the following areas: APM, Log Management, Infrastructure Monitoring, Distributed Tracing, Serverless
- Can work independently
- Experience in Technical Sales for technical buyers (R&D / IT managers)
Advantages
- Work with experienced founders on one of the fastest-growing domains in the cloud industry – serverless
- Work closely with AWS and other partners
- Amazing growth potential
- Excellent benefits and Incentive Stock Options as part of the package
Business Development Representative
Description
Serverless technology is taking the software development world by storm, and Lumigo is at the forefront of this revolution!
We’re looking for a highly motivated, talented Business Development Representative to join Lumigo’s core team.
You’ll be our first BDR and by that, play a critical role in shaping the future of the company. The opportunity for personal growth is huge!
Responsibilities
- Follow up on marketing leads such as content downloads, conferences, webinars, etc.
- Qualification of leads.
- Connect with prospects using phone and email.
- Build sales opportunities through research and outreach to potential accounts.
- Track weekly, monthly, and quarterly performance and sales metrics.
- Data enrichment of prospect’s details.
- Maintenance and cleansing of the prospects database.
Requirements
- Minimum 1 year of sales experience (selling over the phone, cold calling).
- Clear and polished written communication skills.
- Experience generating your own leads
- Experience with CRM (HubSpot)
- Excellent spoken and written English
- Excellent speaking/ listening skills and the ability to engage prospects over the phone
- Fearless attitude and a hunter mentality.
- Methodological and organized.
- Previous SaaS experience – advantage
- Additional languages – advantage
- B2D sales experience – advantage
Sales Engineer
Description
Serverless technology is taking the software development world by storm, and Lumigo is at the forefront of this revolution!
Lumigo is a well-funded, Tel Aviv-based startup dealing with modern cloud monitoring (bleeding-edge technology!) and we are looking for a ROCK STAR Sales Engineer! Is it you?
Our ideal candidate is someone who is a “Sales Engineer” when talking to C-level executives/VPs, “Solution Engineer” when talking to developers, and “Social Engineer” when talking to people. Someone who understands how to work in a product lead, fast-growing, adapting environment, and NAIL IT.
This is an exciting opportunity to bring an established product to an emerging multi-billion dollar market! OH YES!
Responsibilities
- Play a crucial part in increasing the company’s revenues!
- Manage all aspects of small and large PoCs to support deal closing by successfully matching customer pain/requirements to proposed solutions
- Engaging with prospective Dev & DevOps customers while understanding their day-to-day roles, responsibilities, activities, environment, tools, etc
- Partner with sales executives to plan, prepare and execute strategic deals
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
- Effectively communicate customer needs to the Product & R&D teams for future product enhancements
Requirements
- 3-4 years as a B2B/B2D technical customer-facing sales or services roles (Sales Engineer, Pre-sale, Post-Sale Engineer, TAM, Solution Architect)
- Good understanding of the software development life cycle, CI/CD pipeline, and dev tools
- Quickly adapt, learn and understand new technologies and users’ environments
- A broad background in AWS Cloud infrastructure
- Ability to creatively explain and present complex concepts in an easy to understand the manner
- Ability to work for a dynamic, technical organization with a rapidly expanding customer base
- Domain knowledge and experience in any of the following areas: APM, Log Management, Infrastructure Monitoring, Distributed Tracing, Serverless
- Hungry, “get it done” and a sales-driven approach
- Can work independently but also be a team player
Join us!
Marketing
VP Marketing
Description
Serverless and containers technologies are taking the software development world by storm, and Lumigo is at the forefront of this revolution.
We are looking for a product and solutions marketing leader with a history of success in growing demand, and an understanding of how to market to developers (B2D). Product-Led Growth (PLG) experience is an advantage.
This leadership role will be highly visible, partnering with the executive team and leaders across the organization to position the company and its products, driving awareness, increasing demand, and creating market leadership.
The successful candidate will be a highly effective communicator and collaborator with a demonstrated history of working successfully across all levels of an organization. This role reports to our CEO.
Responsibilities
- Build effective customer journeys: Define personas and buyer journeys utilizing data, research, and insights. Lead the implementation of multi-touchpoint journeys that provide the audience with the right content at the right time and drive customer acquisition through automation.
- Drive growth with demand generation: Lead the demand gen team, including outside agencies, to design integrated campaigns that generate awareness and leads. Be proactive in recognizing where pipeline gaps exist and partner with Sales to deliver focused campaigns and sales plays
- Lead our content strategy and development: Lead the content strategy and development of powerful content assets (blogs, webinars, videos, e-books, how-to guides, etc.) enabling customers and prospects to easily understand the value proposition including business value, product capabilities, and differentiation
- Lead with market, customer, and product intelligence: Drive ongoing analysis of the market, customers, products, and the competition, message testing, and product usage and adoption analysis
- Execute successful feature launches: Align with the Product Management and Engineering teams to drive strategy around positioning for existing and new launches. Bring new products to market, both internally through sales enablement and externally through digital marketing, press, analyst, and influencer outreach, and thought leadership programs. Build supporting awareness and demand generation plans
- Deliver differentiated positioning and messaging: Develop a compelling product narrative and value proposition for Lumigo’s offerings
- Empower our Sales teams with best-in-class enablement: Partner with sales to develop sales plays and GTM programs that help drive the pipeline, find new buyers, and cross-sell into existing accounts
Requirements
- 5 years of experience bringing cutting-edge technology to market: driving company positioning, branding, launch messaging, lead gen programs, thought leadership, and content programs targeting technical audiences
- 2+ years experience leading marketing activities at a startup
- A history of success communicating new SaaS products to technology leaders, DevOps, and Developers. Experience with technical products is a must
- Strong organizational and analytical skills along with excellent communication skills
- Proven ability to build creative and collaborative teams, develop people, and link performance to overall business objectives
- Collaborative, high energy, charismatic, innovative, and creative individual with leadership DNA
- Team player; ability to work cross-functionally, great communication & presentation skills.
- Familiarity with marketing automation
- Ability and drive to work long hours when needed
Developer Relations Manager
Description
Lumigo is building the best-of-breed monitoring and debugging platform for AWS serverless and containers architectures, to serve developers/DevOps!
We are looking for a talented Developer Relations Manager, a highly visible role responsible for establishing and building awareness and supporting the serverless community and the Lumigo community.
Responsibilities
In your role, you will:
- Help make it easy for developers, DevOps, and architects to monitor and debug their serverless operation on AWS
- Expand channels for our community to provide a feedback loop to enrich our products and documentation
- Ignite and cultivate communities and inspire influencers to become raving fans.
- Focus on driving the adoption of Lumigo’s products and services across the globe.
- Report to the Marketing org and design and execute a plan to improve the developer experience with our product, which will include highly technical content and meetups, hackathons, and other events to promote the products and solutions to the community.
- Seek to expand these communities and increase our presence and participation in other serverless, containers, and OSS communities.
- The Developer Relations team will collaborate with several teams:
- Work with Product Management, UX, and Engineering to bring feedback to make our products, services, and documentation better and also support product releases with developer education collateral.
- Work with our Marketing organization to plan and help create engaging developer content for our blog, videos, social media, and other outlets
Requirements
- You are obsessed with making developers/DevOps happy.
- You enjoy teaching, speaking, and writing about cool monitoring / debugging / serverless / containers technologies.
- You are at ease engaging with other developers on and offline.
- You were a full-time developer in a previous life but now live and breathe community.
- You have established your brand among developer/DevOps communities and have a proven track record with inspiring speaking engagements and articles in blogs and technology publications.
- You have a high technical IQ and the ability to engage with developer communities in a credible way.
- You collaborate with teammates across the entire portfolio to identify, define, and solve strategically important projects and initiatives.
- You are excited about participating in developer forums and support queues to help developers with coding problems.
- You use your creativity and passion to generate grass-roots attention, support, and adoption of developer-oriented products from key industry opinion makers and technologists in multiple developer communities.
Join us!
R&D
Senior Backend Developer
Description
We’re looking for highly motivated, talented back-end developers. Engineers that love solving hard problems, working with the latest technologies, and building cloud architectures. Experienced with distributed and scalable systems. As an early member of Lumigo’s core team, you’ll play a critical role in shaping the future of serverless.
Responsibilities
- Assume a major role in architecting and developing a cutting-edge, SaaS product based on the serverless backend in the cloud
- Responsible for every stage of the product, from concept, through design and implementation, to production and support, including global customer engagement
- Take part in fast-paced and agile development, using industry best practices, methodologies, and standards
Requirements
- 4+ years of experience in Node or Python development
- Ability to design, research, and implement large and complex architectures
- Deep understanding of best practices in scalable server-side architecture
- Experience writing high-quality, testable, and reusable code
- Experience in backend development of large, distributed, cloud-based SaaS products
- Ability to quickly learn new technologies
Advantages
- Experience working in a startup company
- Experience with DB, cloud deployment
- Machine learning or Big Data
- Sense of humor – a great advantage
Product
Product Designer
Description
Lumigo is a well-funded, Tel Aviv-based startup dealing with modern cloud monitoring, bleeding edge technology!
The Lumigo SaaS platform enables organizations to develop modern cloud applications while preserving visibility & control throughout the application lifecycle from dev-time to runtime.
One of the things customers love most about Lumigo is our focus on the customer experience, which is built on excellent UI and well-crafted user journeys.
We’re searching for an experienced UI/UX designer to join our team and help take our Lumigo to new heights.
Responsibilities
- Collaborate with a team of UX designers and Product Managers to create useful and usable products
- Help stakeholders understand customer needs through market analysis, user research, and ingesting feedback from all available sources (user studies, product manager notes, sales requests, support issues, etc.)
- Help build and iterate on the Lumigo personas – develop a deep understanding of our users and what drives them
- Collaborate with Product to develop Critical User Journeys
Requirements
- 4+ years of experience in UX design
- Experience collaborating with Product Managers and Engineers to design and launch products and features
- Ability to do end-to-end design from concept to launch, create prototypes, and iterate through user research and validation with clear design rationale
- Strong verbal, written, and visual communication skills
- Professional proficiency in the high-fidelity mockup and prototyping tools
- Ability to work efficiently and demonstrate a bias for action in a fast-paced, often ambiguous environment
Advantages
- Familiar with Cloud technologies
- Background in design for SaaS Platforms
- Fluency in best practices for web-based information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles and techniques
- Bachelor’s degree in Design, UX, Human-Computer Interaction, a related field, or equivalent practical experience
