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CompanyHelp us build the future of Serverless computing
Make an impact
Play a major role in building something meaningful as part of the core team, and help shape the company’s future.
Learn from each other grow together
We are a small and strong team experienced in delivering products to the market. We solve hard problems and keep learning from each other.
Love what you do be part of the revolution
We are part of a passionate community of developers contributing to the serverless revolution. We are constantly researching, evolving and challenging existing paradigms.
Openings
We’re looking for people we enjoy working with … and we have the best game nights in town!Product
Sr. Product Manager of Product-Led Growth
Description
Lumigo is a well-funded, Tel Aviv-based startup dealing with modern cloud monitoring (bleeding-edge technology). The Lumigo SaaS platform enables organizations to develop modern cloud applications while preserving visibility & control throughout the application lifecycle from dev-time to runtime.
Product-led growth (PLG) is a key strategic pillar for our business. We are hiring a self-directed individual who will blend strategic thinking, operational knowledge and data to develop Product-Led Growth at Lumigo. As the first Product Manager owning our PLG strategy end to end, you will play a key role in developing Lumigo’s growth strategy, and executing against it.
Responsibilities
- You are in charge of growing Lumigo’s user-base. You have full ownership of the user journey from signup, through onboarding, until recurring usage.
- You will relentlessly focus on the end-user, attempting to optimize their experience and minimize their time-to-value.
- Identify key metrics, and design dashboards to track performance and inform decision-making.
- Leverage our product data to analyze user behavior, gain insights, and translate those insights into actionable deliverables.
- Collaborate with engineering, marketing, and design to set the strategy and define the product roadmap.
- Own feature development end-to-end, including planning, specs, and measuring success.
- Become a Lumigo expert – engage with our customers to help them succeed, and be a Lumigo ambassador
Requirements
- 3+ years of experience in SaaS product management.
- A proven track record as a technical product manager defining strategy and owning execution of a product.
- Passionate about learning new technologies
- Excitement about helping developers be more productive and efficient
- Excellent cross-functional collaboration skills
- High bias for action – ready to do what it takes to help the company hit its product growth goals.
- Thrives with little structure & guidance. Proven ability to drive strategy and execution in ambiguous environments.
- Excellent written and oral communication skills in English
Advantages
- BA degree in a quantitative field (Math, Engineering, Computer Science, etc) or equivalent experience
- Experience working at PLG companies, or on Growth for SaaS products
- High level of proficiency with data analytics using SQL and Excel/Sheets.
Product Manager
Description
Serverless & microservices are radically changing software development as we know it, allowing organizations an unprecedented pace of innovation.
The Lumigo SaaS platform enables organizations to develop modern cloud applications while preserving visibility & control throughout the application lifecycle from dev-time to runtime.
We are seeking a senior product manager to execute the product vision based on a deep understanding of developers’ use cases.
You will work closely with some of the most innovative organizations spearheading the serverless transformation from one side and some of the brightest R&D minds on the other.
Responsibilities
- Understand and represent the challenges and requirements of the users (developers)
- Translate requirements to specifications – collect requirements, develop user stories, collaborate with Product Design to drive and validate UX requirements, provide specifications to R&D
- Product backlog – Define and prioritize the product backlog based on market research and competitive analysis, supported by ongoing customer interaction.
- Guide all relevant parties as part of the feature development including beta users and validate the result
- Drive projects across departments to full completion
- Metrics – Lead data-driven product decisions by setting and analyzing product metrics
Requirements
- 2+ years experience building B2D SaaS products, writing user stories, overseeing the day-to-day product development
- Excellent verbal, written, and interpersonal skills, with a demonstrated ability to create and deliver presentations and persuasive papers
- Team-player, self-managed and fast-learner
- Ability and drive to work long hours when needed
Advantages
- Monitoring / Serverless products experience
- Development background
- Most importantly, a person we’ll have fun working with!
Product Designer
Description
Lumigo is a well-funded, Tel Aviv-based startup dealing with modern cloud monitoring, bleeding edge technology!
The Lumigo SaaS platform enables organizations to develop modern cloud applications while preserving visibility & control throughout the application lifecycle from dev-time to runtime.
One of the things customers love most about Lumigo is our focus on the customer experience, which is built on excellent UI and well-crafted user journeys.
We’re searching for an experienced UI/UX designer to join our team and help take our Lumigo to new heights.
Responsibilities
- Collaborate with a team of UX designers and Product Managers to create useful and usable products
- Help stakeholders understand customer needs through market analysis, user research, and ingesting feedback from all available sources (user studies, product manager notes, sales requests, support issues, etc.)
- Help build and iterate on the Lumigo personas – develop a deep understanding of our users and what drives them
- Collaborate with Product to develop Critical User Journeys
Requirements
- 4+ years of experience in UX design
- Experience collaborating with Product Managers and Engineers to design and launch products and features
- Ability to do end-to-end design from concept to launch, create prototypes, and iterate through user research and validation with clear design rationale
- Strong verbal, written, and visual communication skills
- Professional proficiency in the high-fidelity mockup and prototyping tools
- Ability to work efficiently and demonstrate a bias for action in a fast-paced, often ambiguous environment
Advantages
- Familiar with Cloud technologies
- Background in design for SaaS Platforms
- Fluency in best practices for web-based information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles and techniques
- Bachelor’s degree in Design, UX, Human-Computer Interaction, a related field, or equivalent practical experience
Technical Writer
Description
Serverless technology is taking the software development world by storm, and Lumigo is at the forefront of this revolution!
Lumigo is a well-funded, fast-paced, Tel Aviv-based startup, dealing with modern cloud monitoring and we are looking an experienced Technical Writer to join our team and help take our Lumigo to new heights!
The Lumigo SaaS platform enables organizations to develop modern cloud applications while preserving visibility and control throughout the application lifecycle from dev-time to runtime.
Central to Lumigo’s success is the ease through which users can onboard, start using the product, and deepen their usage. The driving force behind this success is our focus on clear and effective communication.
As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering.
Your ability to absorb and digest information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Responsibilities
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of our products and services, and translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, and sets our users up for success
- Evaluate current content and develop innovative approaches for improvement
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Requirements
- 2+ industry experience as a technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing technical documentation and how-to guides
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Advantages
- Bachelor’s degree in a relevant technical field
- Familiar with Cloud technologies
- Proven ability to handle multiple projects simultaneously
- Previous software development experience
- Experience writing technical content for developers
Marketing
Event Manager
Description
Serverless technology is taking the software development world by storm, and Lumigo is at the forefront of this revolution!
Lumigo is a well-funded, fast-paced, Tel Aviv-based startup, dealing with modern cloud monitoring (bleeding-edge technology!) and we are looking for a talented Event Manager. Is it you?
Timing is everything and making an impact is so 2022. Join now and be a part of Lumigo’s founding marketing team, as our first Event Manager and make a real impact. This is an exciting opportunity to market an established product in an emerging multi-billion dollar industry and work closely with our amazing VP Marketing Danny Lev.
Our ideal candidate is a SUPER creative marketing geek 🙂 a real tech-savvy with B2D (Business to Developers) experience, who knows how to work in a product-led, fast-growing environment, and NAIL IT.
Responsibilities
- End-to-end events production from conception to completion. Produce and manage Lumigo’s global events, both online and offline, and make them effective and unforgettable
- Generate and design unique experiences for our audience, making high-quality and engaging events. Build awareness of Lumigo’s brand, products, and services, and generate demand
- Know your way around the B2D world and research – find relevant conferences and 3rd party events, determine and negotiate over Lumigo’s involvement (sponsorships and speaking opportunities)
- Full responsibility for all aspects of each event (e.g. agenda, timelines, venues, suppliers, giveaways, booth, staffing, budgets)
- Conduct post-event analysis to perfect our method and achievements
Requirements
- 2+ years event management experience in a Startup/High tech company- Must!
- Experience from a B2D company (Business to Developers) or a company with strong tech-oriented products and users – Advantage!
- Excellent project management skills with proven ability to successfully manage and execute multiple projects
- Excellent English written and verbal communication skills
- Creative and bold outside-the-box thinker 🙂
- A strong independent executor, with the ability to take end-to-end responsibilities and tasks from initiation to completion, and generate high-quality results.
- Multitasking, and meeting deadlines in a fast-paced environment is also a part of the deal 🙂
- Team and soul player – great interpersonal skills, ability to work within a team and collaborate with other departments.
- Programming and/or technical background – an advantage
Developer Relations Manager
Description
Lumigo is building the best-of-breed monitoring and debugging platform for AWS serverless and containers architectures, to serve developers/DevOps!
We are looking for a talented Developer Relations Manager, a highly visible role responsible for establishing and building awareness and supporting the serverless community and the Lumigo community.
Responsibilities
In your role, you will:
- Help make it easy for developers, DevOps, and architects to monitor and debug their serverless operation on AWS
- Expand channels for our community to provide a feedback loop to enrich our products and documentation
- Ignite and cultivate communities and inspire influencers to become raving fans.
- Focus on driving the adoption of Lumigo’s products and services across the globe.
- Report to the Marketing org and design and execute a plan to improve the developer experience with our product, which will include highly technical content and meetups, hackathons, and other events to promote the products and solutions to the community.
- Seek to expand these communities and increase our presence and participation in other serverless, containers, and OSS communities.
- The Developer Relations team will collaborate with several teams:
- Work with Product Management, UX, and Engineering to bring feedback to make our products, services, and documentation better and also support product releases with developer education collateral.
- Work with our Marketing organization to plan and help create engaging developer content for our blog, videos, social media, and other outlets
Requirements
- You are obsessed with making developers/DevOps happy.
- You enjoy teaching, speaking, and writing about cool monitoring / debugging / serverless / containers technologies.
- You are at ease engaging with other developers on and offline.
- You were a full-time developer in a previous life but now live and breathe community.
- You have established your brand among developer/DevOps communities and have a proven track record with inspiring speaking engagements and articles in blogs and technology publications.
- You have a high technical IQ and the ability to engage with developer communities in a credible way.
- You collaborate with teammates across the entire portfolio to identify, define, and solve strategically important projects and initiatives.
- You are excited about participating in developer forums and support queues to help developers with coding problems.
- You use your creativity and passion to generate grass-roots attention, support, and adoption of developer-oriented products from key industry opinion makers and technologists in multiple developer communities.
Join us!
R&D
Senior Backend Developer
Description
We’re looking for highly motivated, talented back-end developers. Engineers that love solving hard problems, working with the latest technologies, and building cloud architectures. Experienced with distributed and scalable systems. As an early member of Lumigo’s core team, you’ll play a critical role in shaping the future of serverless.
Responsibilities
- Assume a major role in architecting and developing a cutting-edge, SaaS product based on the serverless backend in the cloud
- Responsible for every stage of the product, from concept, through design and implementation, to production and support, including global customer engagement
- Take part in fast-paced and agile development, using industry best practices, methodologies, and standards
Requirements
- 4+ years of experience in Node or Python development
- Ability to design, research, and implement large and complex architectures
- Deep understanding of best practices in scalable server-side architecture
- Experience writing high-quality, testable, and reusable code
- Experience in backend development of large, distributed, cloud-based SaaS products
- Ability to quickly learn new technologies
Advantages
- Experience working in a startup company
- Experience with DB, cloud deployment
- Machine learning or Big Data
- Sense of humor – a great advantage
Frontend Developer
Description
Cloud-native technology is taking the software development world by storm, and Lumigo is at the forefront of this revolution!
Lumigo is a well-funded, Tel Aviv-based startup dealing with modern cloud monitoring (bleeding-edge technology).
We’re looking for a highly motivated and talented Front-End Developer to join our super fast-paced startup.
What makes our front-end position so unique you ask?
- A very technical product that targets developers. A product that talks your language! Nice
- As a developer you are very influential in the way the product looks and behaves, ideation, product design is part of your responsibility.
- Direct interaction with our very technical customers.
- We love innovation! Use 10% of your time to create new things
- If data visualization is at your heart, help us shape the way our users see and understand the data
- A chance to join the latest technology in the cloud – Serverless
Responsibilities
- Responsible for every stage of the product, from concept, through design and implementation, to production and support, including global customer engagement.
- Build and improve the core components that our Saas platform depends on.
- Build a scalable solution supporting thousands of nodes and millions of data points on a single page.
- Help define API interfaces between front and back.
Requirements
- 3+ years of industry experience building enterprise UI
- Experience in using modern frameworks such as React, Angular, or Vue.
- Familiarity with Unit and E2E testing concepts and tools
- Knowledge of Angular – Plus
- Strong knowledge of JS and CSS
- Knowledge of component design
- A deep understanding of state management solutions
JOIN US!
Sales
Business Development Representative
Description
Serverless technology is taking the software development world by storm, and Lumigo is at the forefront of this revolution!
We’re looking for a highly motivated, talented Business Development Representative to join Lumigo’s core team.
You’ll be our first BDR and by that, play a critical role in shaping the future of the company. The opportunity for personal growth is huge!
Responsibilities
- Follow up on marketing leads such as content downloads, conferences, webinars etc.
- Qualification of leads.
- Connect with prospects using phone and email.
- Build sales opportunities through research and outreach to potential accounts.
- Track weekly, monthly, and quarterly performance, and sales metrics.
- Data enrichment of prospect’s details.
- Maintenance and cleansing of the prospects database.
Requirements
- Minimum 1 year of sales experience (selling over the phone, cold calling).
- Clear and polished written communication skills.
- Experience generating your own leads
- Experience with CRM (HubSpot)
- Excellent spoken and written English
- Excellent speaking/ listening skills and the ability to engage prospects over the phone
- Fearless attitude and a hunter mentality.
- Methodological and organized.
- Previous SaaS experience – advantage
- Additional languages – advantage
- B2D sales experience – advantage
Technical Account Manager
Description
The Technical Account Management (TAM) team works with customers to achieve their desired business outcomes, enables them on their existing use cases, and works with them to expand into additional use cases, while ensuring ever-improving customer return-on-investment.
Additionally, The TAM team serves as liaisons between the customer and Lumigo, streamlining collaboration with Product Management, Engineering, Sales, and others.
Responsibilities
- Manage assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
- Provide immediate onboarding activities such as installation and training
- Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
- Establish regular touchpoints with assigned customers per the established SLAs, to review progress against business and technical objectives
- Measure and monitor customers’ achievement of critical and key performance indicators, reporting both internally to Lumigo account stakeholders and externally to Customer Champions and Executives
- Provide insights with respect to the availability and applicability of new features in Lumigo as relevant
- Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our solution and services
- Assist in workshops to help customers leverage the full value of Lumigo solutions
- Translate customer product usage data into actionable advice for customers
- Achieve and maintain deep knowledge of the Lumigo platform
Requirements
- Ability to translate business requirements into business value while working with sales and marketing to promote value-driven solutions
- Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
- Advanced knowledge of software development lifecycle and development process
- Exceptional verbal, written, organizational, presentation, and communications skills
- Detailed oriented and analytical
- Strong team player but self-starter
- Project management experience & skills
- Strong technical, analytic, and problem-solving skills
Account Executive
Description
Serverless technology is taking the software development world by storm, and Lumigo is at the forefront of this revolution!
Lumigo is a well-funded, fast-paced, Tel Aviv-based startup, dealing with modern cloud monitoring (bleeding-edge technology!) and we are looking for a sharp and talented Account Executive! Is it you?
Our ideal candidate is a real tech-savvy who knows how to work in a product lead, fast-growing, adapting environment, and NAIL IT. Someone who fully Understands high-velocity sales and masters it.
This is an exciting opportunity for you to bring an established product to an emerging multi-billion dollar market, and work with experienced founders and partners like Amazon!
Excellent benefits and Incentive Stock Options as part of the package
Responsibilities
- Focused on new business generation mainly new logos end-to-end globally
- Manage the full sales cycle from prospecting to winning deals
- Run and partner with Sales Engineers on demos
- Build and present business cases demonstrating the contribution of Lumigo to the customers’ business objectives
- Drive account strategies and coordinate team selling efforts with partners (like Amazon) to close business on a quarterly and annual basis
- Understand high-velocity model and work effectively with Marketing to qualify inbound leads, find “diamonds” and proactively prospect and follow up
Requirements
- 4+ years of demonstrated success in customer-facing sales roles, at least 2 of them in high-velocity sales of SaaS products.
- 3+ years of experience selling dev oriented self serve product
- A top performer with a proven track record of penetrating accounts, reaching tech-oriented decision-makers, and closing business
- Self-motivated and a self-starter, comfortable working remotely and autonomously
- Competitive, curious, hungry, and driven salesperson with a “hunter” mentality
- Fearless on the phones, and creative in your emails
- Experience in selling with channel and technology partners
- Presentation skills of technical and business material both in-person and over video conference
- Exceptional written and verbal communication skills
- Ability to multitask, organize, and fanatically follow up with leads and opportunities
- Proficiency working with sales tools like Hubspot, SF, Outreach, and others
- English at mother-tongue level -MUST
Nice to Have
- A broad background in AWS Cloud infrastructure
- Passionate about cloud or monitoring space
Join us!
Sales Engineer
Description
Serverless technology is taking the software development world by storm, and Lumigo is at the forefront of this revolution!
Lumigo is a well-funded, Tel Aviv-based startup dealing with modern cloud monitoring (bleeding-edge technology!) and we are looking for a ROCK STAR Sales Engineer! Is it you?
Our ideal candidate is someone who is a “Sales Engineer” when talking to C-level executives/VPs, “Solution Engineer” when talking to developers, and “Social Engineer” when talking to people. Someone who understands how to work in a product lead, fast-growing, adapting environment, and NAIL IT.
This is an exciting opportunity to bring an established product to an emerging multi-billion dollar market! OH YES!
Responsibilities
- Play a crucial part in increasing the company’s revenues!
- Manage all aspects of small and large PoCs to support deal closing by successfully matching customer pain/requirements to proposed solutions
- Engaging with prospective Dev & DevOps customers while understanding their day-to-day roles, responsibilities, activities, environment, tools, etc
- Partner with sales executives to plan, prepare and execute strategic deals
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
- Effectively communicate customer needs to the Product & R&D teams for future product enhancements
Requirements
- 3-4 years as a B2B/B2D technical customer-facing sales or services roles (Sales Engineer, Pre-sale, Post-Sale Engineer, TAM, Solution Architect)
- Good understanding of the software development life cycle, CI/CD pipeline, and dev tools
- Quickly adapt, learn and understand new technologies and users’ environments
- A broad background in AWS Cloud infrastructure
- Ability to creatively explain and present complex concepts in an easy to understand the manner
- Ability to work for a dynamic, technical organization with a rapidly expanding customer base
- Domain knowledge and experience in any of the following areas: APM, Log Management, Infrastructure Monitoring, Distributed Tracing, Serverless
- Hungry, “get it done” and a sales-driven approach
- Can work independently but also be a team player
Join us!
AWS Partner Manager
Description
Serverless & microservices are radically changing software development as we know it, allowing organizations an unprecedented pace of innovation.
The Lumigo SaaS platform enables organizations to develop modern cloud applications while preserving visibility & control throughout the application lifecycle from dev-time to runtime.
You will be responsible for the go-to-market engagement and all joint activities with AWS. This includes co-selling, goal setting, channel programs, marketing campaigns, strategic events, and funnel management with AWS.
The AWS Partner Manager will have a myriad of responsibilities to ensure leverage and consistent engagement with AWS to drive customer engagements, qualified pipeline, and cloud bookings that meet and exceed quota and expectations. The AWS Partner Manager will be part of the Lumigo sales organization and will be a central conduit for engagement management between the Lumigo’s sales organization, AWS, and AWS Partners.
You will be a knowledge expert on all aspects of AWS and will be asked to present at QBRS, training, and events. We are looking for someone to join the team to execute on the current opportunities and relationships while building new engagement that drives our partner business to the next level of success.
Excellent benefits and Incentive Stock Options as part of the package
Responsibilities
- Develop and execute annual partner plans with AWS
- Ensure successful execution of go-to-market programs with measurable outcomes and revenue
- Work collaboratively between AWS and Lumigo sales team to drive white space discussions and new opportunity generation
- Be the central point of contact and advocacy for AWS at Lumigo, orchestrating AWS engagement across departments: product, marketing, and sales
- Identify new opportunities for quality, high ROI engagements with AWS
- Facilitate meaningful relationships between Lumigo and AWS teams. This includes AWS product managers, sales and marketing
Requirements
- Sales management and/or business development experience in the technology/cloud services industry, preferably in the DevOps space
- Demonstrated repeated success leading partner/client engagement plans to fruitful executions, consistently exceeding key performance metrics
- Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences
- Excellent time management and written/verbal communication skills
- Motivated self-starter who thrives on working in the complex and challenging environment of a rapidly evolving business
HR & Admin
Talent Acquisition Specialist
Description
JD UNDER CONSTRUCTION :))
But the Talent Acquisition Specialist position is On!
Looking for a MEGA talented Technical Recruiter to join our team and do magic with us 🙂
Lumigo is growing and growing -It’s crazy!! Check out our recent $29M A round–>
We want you on board to help us build a strong team: find the best talents out there,
And make them understand why Lumigo is such a great place for them to grow, learn and have lots of fun 🙂
Sounds like the right place for you?
Ping us / Send your CV and let’s talk 🙂
Support
Technical Customer Support
Description
Do you want to learn from the best of the best in the field of serverless and interact with developers from around the world??
Lumigo is a well-funded, Tel Aviv-based startup dealing with modern cloud monitoring, a rising star in the field of serverless observability!
We assist our customers with debugging and diagnosing problems with their complex AWS cloud flows.
In your role as a Technical Customer Support representative, you will help our customers debug their platforms using cutting-edge tools.
What is the job like?
- Monitor our different communication channels (Slack, Intercom, Email) for any questions customers may have regarding the Lumigo platform and its tools.
- Getting to know all of its capabilities is essential, but don’t worry. Our docs, knowledge base, and a team of amazing developers can answer questions you may have 🙂
- Working in shifts, including weekends, nights, and holidays.
- Hybrid model (working mostly remote).
- Dog and people-friendly office, located in Tel Aviv (1 min walk from Hashalom train station).
Responsibilities
- Become a Lumigo product expert and a customer advocate
- Answer inbound Support requests about Lumigo’s platform
- Report and monitor product bugs escalated to engineering
- Manage the customer feedback process – including triaging requests and working with products to provide updates on the request status
- Contribute to team operational improvements and support knowledge base documentation
Requirements
- Technical background
- Excellent English- a Must!
- Experience in debugging systems and reproducing issues
- Excellent communication with the ability to manage customer expectations
Advantages
- 1-2+ years of customer support, technical support, or related customer-facing role
- AWS experience
Join us!
