Last Updated: May 29, 2019
To support delivery of our services, Lumigo Ltd., (or one of its Affiliates listed below) (“Lumigo“) may engage and use data processors with access to certain customer data (each, a “Subprocessor“). This page provides important information about the identity, location and role of each Subprocessor.
Lumigo currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Lumigo performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Lumigo uses the following Subprocessors to host customer data or provide other infrastructure that helps with delivery of our services:
|Entity Name||Subprocessing Activities||Entity Country|
|Amazon Web Services, Inc||Cloud Service Provider||United States|
|Logz.io||Log Processing||United States|
|Website Analytics||United States|
|Intercom||Customer Communication||United States|
Depending on the geographic location of a customer or their authorized users, and the nature of the services provided, Lumigo also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the services provided to a customer:
|Entity Name||Entity Country|
As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of customer’s account with notice of any new Subprocessors to the extent required under the agreement with the customer, along with posting such updates here. Please check back frequently for updates.
In case you would like to register to get updated about notifications of new Subprocessors of Lumigo, please send your details to: firstname.lastname@example.org with description of the request and you will get updated if something changes.